Integration with Centrex Gamma

The integration of Gamma’s Centrex Cloud PBX with Bitrix24's CRM tool allows for improved sales monitoring and offer personalised and quality customer service.

Features and benefits:

Identifies the contact in an incoming call: before answering the call, the contact's information is displayed so that you can directly access their CRM form. In this way, the user can anticipate the call and offer a personalised and quality service.

One click direct call: from the CRM form, the customer can be called with a single click, avoiding confusion, possible dialling errors and wasted time, thus increasing productivity and efficiency.

Registration of all calls: all incoming and outgoing calls, whether they are managed from a landline, mobile or computer, are automatically logged in the CRM form for better control, subsequent consultation and follow-up of customer activity.

Access to call recordings: Centrex Cloud PBX allows automatic recording of all calls, which are available from the CRM form.

The integration of Gamma’s Centrex Cloud PBX with Bitrix24's CRM tool is priced according to the number of extensions integrated:

• From 2 to 5 extensions: monthly fee of 10,79€.
  
• From 6 to 15 extensiones: monthly fee of 21,58€.
  
• From 16 to 30 extensions: monthly fee of 37,76€.
  
• From 31 to 60 extensions: monthly fee of 53,95€.
  
• From 61 to 120 extensions: monthly fee of 70,13€.
  
• From 121 to 240 extensions: monthly fee of 86,31€.
  
• More than 240 extensions: monthly fee of 102,50€.
  

These prices are approximate and subject to change. Please confirm the current applicable price directly with Gamma. The applicable prices are indicated in the final CRM Integration Service Contract that the Customer enters into with Gamma.

For more information about Centrex Cloud PBX, please consult the website: https://www.gammacom.es/centralita-virtual/