Placetel de Bitrix24 Integrations

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Instalações

313
Desenvolvedor

Bitrix24 Integrations

Descrição

Take advantage from integration with Placetel telephony to implement scenarios needed for your business:

Registered inbound calls and automatic generation of leads/contacts/deals depending on Bitrix24 settings;
Automatic call card with client details to save time on searching of information prior to responding to a call;
Saved call record with direct playback inside CRM slider;
Call tracking support within Bitrix24 Sales Intelligence;
Callback support for CRM order forms, as well as click2call for outbound calls directly inside CRM slider.

No more missed calls! Get all the advantages offered by Placetel telephony and Bitrix24! Your sale managers won't have to guess what clients are calling; now they are able to individually welcome them, access a complete communication history and concentrate on selling instead of data collecting.

The app works with Bitrix24 commercial plans only.
Free plan users can test it during the trial period and then upgrade to a commercial subscription.

Instruções de instalação

Suporte técnico

Segurança de dados

Criado: 07.06.2021

Suporte técnico

https://helpdesk.bitrix24.com/ticket.php

Instruções de instalação

Complete standard installation procedure and follow instructions inside the app

Segurança de dados

Saiba mais

Placetel

O aplicativo solicita permissões para acessar os dados:

CRM

acesso total: visualizar, criar, editar e excluir leads, contatos, empresas, negócios, faturas, orçamentos, atividades, campos do usuário etc.

Telefonia

acesso restrito: visualizar, criar, editar e excluir linhas para fazer chamadas; pesquisar clientes no CRM por número de telefone; visualizar, criar, editar e excluir linhas SIP; gerenciar o painel de informações da chamada e visualizar as estatísticas da chamada

Usuários (mínimo)

ler lista de usuários e nomes sem informações de contato

Bate-papo e notificações

acesso total: visualizar, criar, editar e excluir bate-papos e mensagens; conectar usuários ao bate-papo; editar bate-papos; ler todas as mensagens do bate-papo

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Comentários

Total de comentários: 1

Marcus D.

29.10.2024

Funktioniert nicht, so wie das meiste hier und bitrix selbst.

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