SwiftCallback

SwiftCallback.com is a widget that can be easily installed on your website, enabling seamless callback functionality and call tracking to enhance customer interactions and optimize marketing efforts.

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swiftcallback.md

Descrição

SwiftCallback is a versatile widget that integrates seamlessly with Bitrix24, allowing businesses to automatically create leads after each call. This integration not only stores the call recording but also tracks the source from which the client originated, such as Facebook, Google, Instagram, or TikTok. This provides valuable insights for businesses to optimize their marketing efforts and streamline their customer relationship management process.

We offer 3 packages to suit different business needs: STARTERS (999 MDL), PROFESSIONAL (1599 MDL), and PREMIUM (2599 MDL). The STARTERS package includes 3 call agents, 100 minutes, 70 SMS, call scheduling, and email notifications. The PROFESSIONAL and PREMIUM packages add more features like increased call agents, more minutes, call recording, custom SMS options, advanced statistics dashboards, and longer call recording histories, with PREMIUM offering IP blocking and chat statistics as well.

Website: swiftcallback.com

Instruções de instalação

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Segurança de dados

Criado: 09.10.2024

Suporte técnico

Support, you can contact us at info@swiftcallback.com or by phone at +373(67)59 00 00.

Instruções de instalação

The installation of SwiftCallback with Bitrix24 is quite simple and involves a few key steps:

Generating the unique SwiftCallback key: In the SwiftCallback platform, go to the settings section and generate a unique key for your website. This key will allow direct integration with Bitrix24.
Adding the key to Bitrix24: After generating the key, access Bitrix24 and enter it into the integration module to connect SwiftCallback with your Bitrix24 account.
Connecting the phone number: In SwiftCallback, associate the phone number used for receiving calls with the Bitrix24 users who will be responsible for managing the leads.
Lead creation: Once these steps are completed, SwiftCallback will automatically create leads in Bitrix24 after each call. These leads will include the call recording and the source from where the customer came (e.g., Facebook, Google, Instagram, TikTok).

By following these simple steps, the integration between SwiftCallback and Bitrix24 will enable efficient management of calls and leads within your team.

Segurança de dados

Saiba mais

SwiftCallback

O aplicativo solicita permissões para acessar os dados:

CRM

acesso total: visualizar, criar, editar e excluir leads, contatos, empresas, negócios, faturas, orçamentos, atividades, campos do usuário etc.

Telefonia

acesso restrito: visualizar, criar, editar e excluir linhas para fazer chamadas; pesquisar clientes no CRM por número de telefone; visualizar, criar, editar e excluir linhas SIP; gerenciar o painel de informações da chamada e visualizar as estatísticas da chamada

Usuários (mínimo)

ler lista de usuários e nomes sem informações de contato

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